Professional carpet and upholstery cleaning to meet landlord inspection standards. Serving tenants, students, and landlords across Southampton.
Deposit Return Support
We provide a dated service receipt confirming professional cleaning — useful for deposit disputes.
Flexible scheduling around your move-out date. We accommodate short-notice requests where possible.
We work across Portswood, Highfield, Swaythling, and other student letting areas every season.
We provide professional end of tenancy carpet and upholstery cleaning across Southampton and surrounding areas. We understand the pressure of moving out — the tight timelines, the landlord checklist, the anxiety about your deposit. We’ve helped hundreds of tenants in Southampton get their money back.
Southampton has one of the largest student populations in the south of England. The University of Southampton and Solent University bring tens of thousands of students into rental properties across Portswood, Highfield, Swaythling, and the city centre every year. Letting agents here are well-experienced at identifying wear beyond fair use — and carpets and upholstery are always on the inspection checklist.
Whether you’re a student leaving a shared house in Portswood, a family vacating a property in Shirley, or a professional tenant in Ocean Village, the principle is the same: professionally cleaned carpets and upholstery give you the best chance of a full deposit return.
Most tenancy agreements now specifically require carpets to be professionally cleaned at the end of the tenancy. Even if yours doesn’t, presenting a clean property avoids disputes and delays.
Our end of tenancy service focuses on carpets and upholstery — the two areas most commonly flagged in deposit disputes. We clean:
Carpets and rugs: All rooms, including hallways, stairs, and landings. We use hot water extraction to remove deep-seated dirt, stains, and odours that regular vacuuming leaves behind.
Sofas and upholstered furniture: If the property includes a sofa or chairs, we can clean those too. Landlords often include furniture condition in their assessments.
Mattresses: Available on request. Particularly relevant for furnished properties.
We do not offer general cleaning services such as oven cleaning, window cleaning, or bathroom deep-cleaning. We are carpet and upholstery specialists — that focus means you get expert results, not a rushed all-in-one package.
Before we start, we assess the condition of carpets and upholstery throughout the property. We identify stains, heavy soiling areas, and any areas that need special treatment. We’ll be honest about what we can achieve — no false promises.
Stubborn stains, pet odours, and heavily soiled areas receive targeted pre-treatment before the main clean. This step makes a significant difference on carpets that have had years of wear.
Our professional extraction machines inject hot water and cleaning solution deep into carpet fibres, then immediately extract it along with the dirt. This is more effective than surface cleaning and the method most landlords and letting agents recognise as a professional standard.
We use powerful extraction to minimise drying time. In most cases carpets are dry enough to walk on within a few hours and fully dry within 4 to 8 hours. We advise on ventilation to speed this up, particularly in Southampton’s sometimes humid conditions.
If you’re anticipating a dispute with your landlord over deposit deductions, documentation helps. We can provide a receipt confirming that professional carpet and upholstery cleaning was carried out, including the date of service. This is a useful document if you need to raise a deposit dispute through a tenancy deposit scheme.
Book the clean as close to your move-out date as possible, ideally on the same day or the day before the landlord inspection. This ensures carpets are at their freshest when assessed. We recommend cleaning after all furniture has been removed from carpeted areas where possible, as this gives us full access.
We understand move-out days are stressful and schedules are tight. We offer flexible booking and, where possible, same-week appointments. Contact us as soon as you know your move-out date to secure the slot you need.
We cover all areas of Southampton including Portswood, Highfield, Swaythling, Shirley, Bitterne, Woolston, Ocean Village, the city centre (SO14), and surrounding areas including Eastleigh, Totton, Hedge End, and Chandlers Ford.
Do I legally have to have carpets professionally cleaned at the end of my tenancy?
It depends on your tenancy agreement. Many agreements include a professional cleaning clause. Even if yours doesn’t, landlords can claim reasonable cleaning costs from your deposit if carpets are left in a worse condition than at the start of the tenancy.
Can professional cleaning remove all stains?
Most stains improve significantly, but some older or set-in stains may not fully disappear. We’ll always be upfront about what’s achievable during our pre-inspection.
How much notice do you need?
We recommend contacting us as soon as you know your move-out date. We do our best to accommodate urgent bookings, but popular move-out dates fill up quickly.
How long does the clean take?
A standard 2-bedroom flat typically takes 2 to 3 hours. Larger properties or heavily soiled carpets will take longer. We’ll give you a time estimate when you book.
Will you provide a receipt I can show my landlord?
Yes. We provide a receipt confirming the service, date, and property address, which can be used in any deposit dispute.
Can you clean the same day I move out?
Where our schedule allows, yes. Contact us as early as possible. Same-day bookings are subject to availability.
Do you also offer upholstery cleaning for furnished properties?
Yes. If the property includes sofas or chairs, we can clean those at the same visit. Let us know when booking so we can allocate the right amount of time.
We assess carpets and upholstery throughout the property and advise on expected results.
Stains, pet accidents, and heavy soiling areas are pre-treated before the main clean.
Deep extraction removes embedded dirt to the standard required by most letting agents.
You receive a receipt confirming the service date and property — ready for your landlord.
Contact Carpet Heroes for a free, no-obligation quote. Serving Southampton, Eastleigh, Totton, Hedge End, Chandlers Ford, and surrounding areas.
0238 2280186
Mon–Sun, 9am–6pm